T
TechHut
Claimed Business
T
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Msawenkosi S
1 reviews | Active since Jan 2020
26 Jan 2026, 09:30
Very bad experiences with this merchant
I've had quite unpleasant experiences buying online from TechHut. The first time, I bought Solar PV Mounting Rails online and made the payment. I was in such a hurry that I wanted to send the courier to pick the order up instead of the free delivery because I wanted to do the installation that weekend. I then got a call saying that TechHut does not sell pv rails individually but as a kit. Mind you, I bought the rails from their website and they processed and accepted my payment for the rails, not a kit. The refund process took a while and I dismissed it as one of those things that happen maybe once in a while. Three weeks ago, I bought 2x Longi 550W solar panels, which I resorted to while I actually wanted the Longi 555W panels. TechHut was going to deliver the panels as per the order but, later in that week, I got a call saying that they don't deliver solar panels. Again, no such message was displayed when I completed the order, not even on the order confirmation email. I unfortunately had to organise my own transport. After much protest, we agreed that I'd send transport on a Friday, which turned into the next Monday. On Monday, I was the told that they couldn't get stock, which left me confused because stock was confirmed when I ordered. By the end of that week I had to cancel the order as they could not fulfill it and I requested a refund on Friday 16 January 2026. All I've been getting is promises for my refund and as of today, 26 January 2026, my refund is still not received. Mind you, this isn't my money but my customer's. These excuses don't fly with customers and TechHut couldn't be bothered by the effects of this to my reputation and that of my business. This is not right.
Helpful (0)
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Msawenkosi S
1 reviews | Active since Jan 2020
26 Jan 2026, 09:30
Very bad experiences with this merchant
I've had quite unpleasant experiences buying online from TechHut. The first time, I bought Solar PV Mounting Rails online and made the payment. I was in such a hurry that I wanted to send the courier to pick the order up instead of the free delivery because I wanted to do the installation that weekend. I then got a call saying that TechHut does not sell pv rails individually but as a kit. Mind you, I bought the rails from their website and they processed and accepted my payment for the rails, not a kit. The refund process took a while and I dismissed it as one of those things that happen maybe once in a while. Three weeks ago, I bought 2x Longi 550W solar panels, which I resorted to while I actually wanted the Longi 555W panels. TechHut was going to deliver the panels as per the order but, later in that week, I got a call saying that they don't deliver solar panels. Again, no such message was displayed when I completed the order, not even on the order confirmation email. I unfortunately had to organise my own transport. After much protest, we agreed that I'd send transport on a Friday, which turned into the next Monday. On Monday, I was the told that they couldn't get stock, which left me confused because stock was confirmed when I ordered. By the end of that week I had to cancel the order as they could not fulfill it and I requested a refund on Friday 16 January 2026. All I've been getting is promises for my refund and as of today, 26 January 2026, my refund is still not received. Mind you, this isn't my money but my customer's. These excuses don't fly with customers and TechHut couldn't be bothered by the effects of this to my reputation and that of my business. This is not right.
0
Replies (0)DS
Daryl S
1 reviews | Active since Jan 2020
8 Dec 2025, 08:20
TechHut is not the place to buy from, you will be disappointed repeatedly.
I found a Corsair 32GB Ram kit on their shop, it stated "dispatched from our warehouse in 1 hour" it also stated "order now only 7 units left" both listings tell me that they have the items in stock. They definitely did not have stock. I went the next day after i ordered the item to collect it from their Springfield branch but the guy informed me that they dont have the stock and are still trying to source it. I asked how long that would take and he said he would have to get back to me. I called the next day to query my order and was told they still sourcing it. I requested an immediate refund and he told me to email the sales email address, which i did with no reply back from them. It was weekend so i called Monday morning to query my refund and the guy told me he has sent my details to process. I called again Tuesday (Today) and was then told that my refund will only be done on Thursday, i told him thats unacceptable and that i needed the RAM for a build for my client and they are now holding up the process of me delivering a PC to my client. I called again on Wednesday and was told I was being refunded by peach payments the gateway I used for paying for the item, they emailed and said the refund could take up to 10 days. The refund only came through on the Sunday after all the backwards and forwards. Reading some reviews of TechHut tells me this is a common issue with their business. I would stay far away from TechHut if you are looking to buy anything they sell. Rather order from a reputable supplier that doesn't lie about stock levels or that they have a warehouse with stock that can be dispatched quickly. As a first time buyer from TechHut i am not impressed at all and will never buy from them again.
Helpful (0)
|Replies (0)DS
Daryl S
1 reviews | Active since Jan 2020
8 Dec 2025, 08:20
TechHut is not the place to buy from, you will be disappointed repeatedly.
I found a Corsair 32GB Ram kit on their shop, it stated "dispatched from our warehouse in 1 hour" it also stated "order now only 7 units left" both listings tell me that they have the items in stock. They definitely did not have stock. I went the next day after i ordered the item to collect it from their Springfield branch but the guy informed me that they dont have the stock and are still trying to source it. I asked how long that would take and he said he would have to get back to me. I called the next day to query my order and was told they still sourcing it. I requested an immediate refund and he told me to email the sales email address, which i did with no reply back from them. It was weekend so i called Monday morning to query my refund and the guy told me he has sent my details to process. I called again Tuesday (Today) and was then told that my refund will only be done on Thursday, i told him thats unacceptable and that i needed the RAM for a build for my client and they are now holding up the process of me delivering a PC to my client. I called again on Wednesday and was told I was being refunded by peach payments the gateway I used for paying for the item, they emailed and said the refund could take up to 10 days. The refund only came through on the Sunday after all the backwards and forwards. Reading some reviews of TechHut tells me this is a common issue with their business. I would stay far away from TechHut if you are looking to buy anything they sell. Rather order from a reputable supplier that doesn't lie about stock levels or that they have a warehouse with stock that can be dispatched quickly. As a first time buyer from TechHut i am not impressed at all and will never buy from them again.
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Replies (0)LB
Lean B
1 reviews | Active since Jan 2020
10 Mar 2025, 07:59
Just Facts you decide
Let me Share just the facts you decide 3 Feb Ordered a Motherboard 17 Feb was sent an old rusted motherboard 19 Feb Admitted it was a mistake and was told New one will be sent immediately. 20 Feb Was told the rusted one now needs to be picked up first . Same day the new one will be sent. 27 Feb Rusted one gets picked up. 3 March informed refund will be sent 10 March Proof of refund sent but still no money .
Helpful (0)
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Lean B
1 reviews | Active since Jan 2020
10 Mar 2025, 07:59
Just Facts you decide
Let me Share just the facts you decide 3 Feb Ordered a Motherboard 17 Feb was sent an old rusted motherboard 19 Feb Admitted it was a mistake and was told New one will be sent immediately. 20 Feb Was told the rusted one now needs to be picked up first . Same day the new one will be sent. 27 Feb Rusted one gets picked up. 3 March informed refund will be sent 10 March Proof of refund sent but still no money .
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Replies (0)MG
Marcos G
1 reviews | Active since Jan 2020
24 May 2024, 10:13
Beware of TechHut: Empty Promises and Disappointing Service
I recently made the grave mistake of purchasing cameras from TechHut, and let me tell you, it was an experience I wouldn't wish upon my worst enemy. From the moment I handed over my hard-earned cash, it was all downhill. Firstly, let's talk about their supposed "discount" offer. I was informed that due to stock shortages, one of the units I purchased would be a demo model, and I would receive a discount as compensation. Foolishly, I accepted this offer, believing that TechHut would uphold their end of the bargain. Little did I know, this was just the beginning of their string of broken promises. After weeks of waiting for the promised discount to be processed and refunded to me, I began to realize that I had been duped. Despite my countless emails and attempts to reach out to their customer service, I have yet to receive any indication that they even acknowledge my existence, let alone intend to honor their commitment. TechHut's blatant disregard for customer satisfaction is appalling. It's clear that they prioritize making a sale over actually delivering on their promises and ensuring a positive experience for their customers. Their lack of transparency and accountability is utterly shameful. Needless to say, I will never be doing business with TechHut again, and I strongly advise others to steer clear as well. Save yourself the headache and frustration, and look elsewhere for your tech needs. TechHut has proven themselves to be nothing more than a *********, unreliable company that cares little for the satisfaction of their customers.
Helpful (0)
|Replies (0)MG
Marcos G
1 reviews | Active since Jan 2020
24 May 2024, 10:13
Beware of TechHut: Empty Promises and Disappointing Service
I recently made the grave mistake of purchasing cameras from TechHut, and let me tell you, it was an experience I wouldn't wish upon my worst enemy. From the moment I handed over my hard-earned cash, it was all downhill. Firstly, let's talk about their supposed "discount" offer. I was informed that due to stock shortages, one of the units I purchased would be a demo model, and I would receive a discount as compensation. Foolishly, I accepted this offer, believing that TechHut would uphold their end of the bargain. Little did I know, this was just the beginning of their string of broken promises. After weeks of waiting for the promised discount to be processed and refunded to me, I began to realize that I had been duped. Despite my countless emails and attempts to reach out to their customer service, I have yet to receive any indication that they even acknowledge my existence, let alone intend to honor their commitment. TechHut's blatant disregard for customer satisfaction is appalling. It's clear that they prioritize making a sale over actually delivering on their promises and ensuring a positive experience for their customers. Their lack of transparency and accountability is utterly shameful. Needless to say, I will never be doing business with TechHut again, and I strongly advise others to steer clear as well. Save yourself the headache and frustration, and look elsewhere for your tech needs. TechHut has proven themselves to be nothing more than a *********, unreliable company that cares little for the satisfaction of their customers.
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Replies (0)SR
Sashen R
1 reviews | Active since Jan 2020
21 May 2024, 17:13
Avoid at all cost
All the good reviews are ****d . All joined April 2024 . Has 1 review and the review is dated April 2024 . For the love of God, please avoid this company , service will be good and helpful UNTIL you have a problem then you are on your own . Rather buy from a reputable store with aftersales support , saving potential customers a massive headache dealing with this lowlife company
Helpful (0)
|Replies (0)SR
Sashen R
1 reviews | Active since Jan 2020
21 May 2024, 17:13
Avoid at all cost
All the good reviews are ****d . All joined April 2024 . Has 1 review and the review is dated April 2024 . For the love of God, please avoid this company , service will be good and helpful UNTIL you have a problem then you are on your own . Rather buy from a reputable store with aftersales support , saving potential customers a massive headache dealing with this lowlife company
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Replies (0)MC
Mikey C
1 reviews | Active since Jan 2020
25 Apr 2024, 09:42
Tech Hut review
Thank you to the team for the incredible service received recently. It is always a pleasure dealing with you guys and I will be sure to recommend Tech Hut to all my colleagues. Keep up the great service guys.
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