1 reviews | Active since Member
I found a Corsair 32GB Ram kit on their shop, it stated "dispatched from our warehouse in 1 hour" it also stated "order now only 7 units left" both listings tell me that they have the items in stock. They definitely did not have stock. I went the next day after i ordered the item to collect it from their Springfield branch but the guy informed me that they dont have the stock and are still trying to source it. I asked how long that would take and he said he would have to get back to me. I called the next day to query my order and was told they still sourcing it. I requested an immediate refund and he told me to email the sales email address, which i did with no reply back from them. It was weekend so i called Monday morning to query my refund and the guy told me he has sent my details to process. I called again Tuesday (Today) and was then told that my refund will only be done on Thursday, i told him thats unacceptable and that i needed the RAM for a build for my client and they are now holding up the process of me delivering a PC to my client. I called again on Wednesday and was told I was being refunded by peach payments the gateway I used for paying for the item, they emailed and said the refund could take up to 10 days. The refund only came through on the Sunday after all the backwards and forwards. Reading some reviews of TechHut tells me this is a common issue with their business. I would stay far away from TechHut if you are looking to buy anything they sell. Rather order from a reputable supplier that doesn't lie about stock levels or that they have a warehouse with stock that can be dispatched quickly. As a first time buyer from TechHut i am not impressed at all and will never buy from them again.