Unhappy customer

I am resorting to this measure due to the frustration I have experienced with TechniStrut. After a lengthy exercise of obtaining a few roofing quotes and performing my tried and tested vetting process of checking reviews on different platforms of the service providers I am considering, I have been left very disappointed. My house construction has been on hold for a good 6 weeks now and counting because I am waiting for my roofing material. My order was partially (trusses only) delivered last week Friday after persistent follow-ups on my end 2 days later than the communicated delivery date. Now, the remaining materials (covering) are also 2 days late from the revised date. When I follow up with the company Rep, who used to be very nice and polite before they secured the deal, he now has more important things to attend to than assuring a paid-up client that has been inconvenienced for far too long. I have been waiting on-site for this delivery that was supposedly dispatched yesterday morning from Boksburg to a village outside Pilanesberg in Rustenburg. At this rate, I am convinced this truck is coming from Cape Town or such a faraway place. Tomorrow, the 6th of July 2024, I will again wait at my house site with my contractors and keep looking out for this infamous truck. I will update this review if this delivery eventually happens. Thank goodness I did my project during the dry season, for I would now be counting hundreds of thousands of damages for my electrical work, the exposed trusses and ceiling materials that are out in the open with no shelter.