Techno Cafe Poor Communication and Service Delivery

I dropped off my iPad 6 with them on 03 February 2026 for a battery replacement.

It is more than four weeks later and they still say they have ordered the part.

Last week they said a guy named Shaun was driving down with the parts from Johannesburg and that they would call me on Thursday with an update.

Ever since I dropped off the iPad for repairs, I have not been proactively called back with any form of update. I am the one that has to follow up on a weekly basis, with the same story.

Their contact on WhatsApp no longer responds to my messages on WhatsApp so I constantly have to buy airtime and call their main office.

Last time their WhatsApp number responded was 23 February 2026.