Bad customer service!!!

Absolutely PATHETIC customer service, I brought my car in for a quote and the guy that helped me had a look at my car never evens give me a chance to explain what all needs to be done on my vehicle the more I want to explain to him he cuts me off and then told me straight they can't fix it I should go to one of the smaller panel beater businesses and he was extremely arrogant when speaking, they don't have a way of speaking to their customers I will never recommend them to anyone Really now? For a big business like you guys can't evens fit a bumper, bonnet and spray. *** SERVICE