1 reviews | Active since Member
I called them initially to ask for the pump to be serviced and for the heating element to be controlled on top of the jacuzzi. They arrived and started the service but then told me the pump had to be replaced. I bought a new pump and they came back to install it and connected the heating element control to one of the air switches. There was no way of telling if the heating element was on or off so I asked if they could install a light which indicates if the element is on or off. They said yes and came back a third time to install the light. More than R8500 later...they left and I decided to test the jacuzzi a few days later and found that they completely destroyed the box for the DB board to install the light. I'm now left with a dangerous situation and a mess and they are now giving me uphill. I have asked them to come back and replace the box that they broke and they don't seem to care now. 3 call out charges and R8500 later and I'm left with this broken DB board box. Disgusting if you ask me. I would not recommend them. After they removed the so called faulty pump they wanted to take it with them. I asked why and they said they could take it to be repaired in Durbanville somewhere and resell it. Stay away from this company. And to top if off, I tried calling their so called head office in JHB and both of the numbers on their website do not exist. Don't bother with this company, you'll end up spending more than you should have and you'll be left with a disaster. I see they have tried to create a new website. The website address is cpt.technospa....be aware......it's all a money making racket