Renew-It Durban
4.7|2,468 reviews
Responds in 37 hours 42 min
SM
Sandile M
1 reviews | Active since Member
22 Apr 2026, 05:58
Poor workmanship
Horrible experience at Renew It Durban. In November My car went in for interior and passenger window repairs after an attempted car theft. The car came back mid-December with alterations, poor paint work on the driver’s door as well as mis-alignment in compartments.ind you the driver’s door was never affected in the incident. To date I have waited patiently for Renew It to fix what was NOT broken but broken by them! I was advised the internal part was ordered but not one has given feedback since February. Now I am being ignored every time I call to enquire! IWyze as my insurance sent my car to this so called reputable panel beaters. We are reaching the end of April and my issue is not resolved!
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Replies (1)Renew-It Durban's replyOfficial
22 Apr 2026, 09:42Good day Sandile
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Renew-It Durban and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Renew-It Durban and they will be in contact with you.
Renew-It Team, Always@yourservice
Best regards,
Renew-It Durban's reply22 Apr 2026, 09:42
Official
Good day Sandile
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Renew-It Durban and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. I will be escalating this matter to the management of the branch .
We have escalated this to the management at Renew-It Durban and they will be in contact with you.
Renew-It Team, Always@yourservice
Best regards,