Telegram
Unclaimed Business
|1.4|11 Reviews (last 12 months)|This business does not respond to reviews
Telegram
Unclaimed Business
|1.4
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Telegram is drawing significant criticism from South African users, with a recurring theme centred on account security failures and unresponsive support. Customers consistently mention being hacked, losing access to their accounts, and receiving verification codes on devices they do not control. Many describe sending repeated emails without any reply, leaving them unable to recover accounts used for school groups, business communication, and personal contacts. A small portion of feedback acknowledges the platform's value for team collaboration, but this is overshadowed by widespread frustration with safety and service.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|11 Reviews
Sep '25 - Aug '26
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Siyabonga B
1 reviews | Active since Feb 2026
20 Feb 2026, 14:59
***
I was ****med months ago many times, I even tried to get in contact with an agent and I didn't really find any help. Even though I can't do anything about it, I even uninstalled the because of the ****s. That was the worst part and trying to get help was not even worth it. I even tried mailing them a message, unfortunately there was no response.
Helpful (0)
|Replies (0)SB
Siyabonga B
1 reviews | Active since Feb 2026
20 Feb 2026, 14:59
***
I was ****med months ago many times, I even tried to get in contact with an agent and I didn't really find any help. Even though I can't do anything about it, I even uninstalled the because of the ****s. That was the worst part and trying to get help was not even worth it. I even tried mailing them a message, unfortunately there was no response.
0
Replies (0)SS
Shantal S
1 reviews | Active since Mar 2020
19 Feb 2026, 09:03
Hacked Telegram Account – Immediate Action Required
Dear Hello Peter Support, I am writing because my Telegram account has been hacked. I previously reported this, but it has not been treated as urgent. I am extremely concerned, as this compromise puts not only my account but also my friends’ and family’s personal information at risk. I have already followed all security steps, including changing passwords and enabling two-step verification, yet I am still unable to secure my account. The hacker may have access to my contacts and sensitive information, and I fear this could lead to further harm. I request that my case be escalated immediately and that I receive clear instructions on how to regain full control of my account. This matter is extremely urgent. Please respond as soon as possible. shantal singh *** ***
Helpful (0)
|Replies (0)SS
Shantal S
1 reviews | Active since Mar 2020
19 Feb 2026, 09:03
Hacked Telegram Account – Immediate Action Required
Dear Hello Peter Support, I am writing because my Telegram account has been hacked. I previously reported this, but it has not been treated as urgent. I am extremely concerned, as this compromise puts not only my account but also my friends’ and family’s personal information at risk. I have already followed all security steps, including changing passwords and enabling two-step verification, yet I am still unable to secure my account. The hacker may have access to my contacts and sensitive information, and I fear this could lead to further harm. I request that my case be escalated immediately and that I receive clear instructions on how to regain full control of my account. This matter is extremely urgent. Please respond as soon as possible. shantal singh *** ***
0
Replies (0)K
RB
Rene B
1 reviews | Active since Feb 2015
3 Oct 2025, 16:46
The worst messaging platform EVER!
Telegram is the worst platform to use. There is no support when your account is compromised! You keep sending mails but no response! I will be sharing my experience with Telegram.
Helpful (0)
|Replies (0)MP
Michael P
1 reviews | Active since Aug 2025
5 Sept 2025, 14:50
Hacked Again
Extremely Disappointed I received the code via email to access my account after months of waiting, managed to log in, and immediately changed every security setting on my account—password, recovery options, two-factor authentication, the works. Not even five minutes later, the account was hacked again. This is unacceptable. It feels like a complete joke. How is this even possible after taking all the right steps?
Helpful (0)
|Replies (0)MP
Michael P
1 reviews | Active since Aug 2025
5 Sept 2025, 14:50
Hacked Again
Extremely Disappointed I received the code via email to access my account after months of waiting, managed to log in, and immediately changed every security setting on my account—password, recovery options, two-factor authentication, the works. Not even five minutes later, the account was hacked again. This is unacceptable. It feels like a complete joke. How is this even possible after taking all the right steps?
0
Replies (0)JK
Jean-Michael Koekemoer
1 reviews | Active since Sept 2025
2 Sept 2025, 13:55
I need access AS SOON AS POSSIBLE
I can't access my account and i have all my grade 12 classes and lessons on there i am highly disappointed in the fact that i have to pay R26.99 to get a verification code.
Helpful (0)
|Replies (0)JK
Jean-Michael Koekemoer
1 reviews | Active since Sept 2025
2 Sept 2025, 13:55
I need access AS SOON AS POSSIBLE
I can't access my account and i have all my grade 12 classes and lessons on there i am highly disappointed in the fact that i have to pay R26.99 to get a verification code.
0
Replies (0)MP
Michael P
1 reviews | Active since Aug 2025
29 Aug 2025, 12:13
Telegram Support – Disappointed by Lack of Action
My account was hacked and I’ve tried multiple times to get help from Telegram Support, but I’ve received no response. The verification codes are being sent to a device I don’t control, and the hacker is using my account to contact people with **** Bitcoin offers. This has caused serious disruption, and it’s frustrating that Telegram hasn’t acknowledged the issue or taken any steps to resolve it.
Helpful (0)
|Replies (0)MP
Michael P
1 reviews | Active since Aug 2025
29 Aug 2025, 12:13
Telegram Support – Disappointed by Lack of Action
My account was hacked and I’ve tried multiple times to get help from Telegram Support, but I’ve received no response. The verification codes are being sent to a device I don’t control, and the hacker is using my account to contact people with **** Bitcoin offers. This has caused serious disruption, and it’s frustrating that Telegram hasn’t acknowledged the issue or taken any steps to resolve it.
0
Replies (0)