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Siyabonga B
Active since Feb 2026
2
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0
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2 reviews
Telegram
6 months ago
***
I was ****med months ago many times, I even tried to get in contact with an agent and I didn't really find any help. Even though I can't do anything about it, I even uninstalled the because of the ****s. That was the worst part and trying to get help was not even worth it. I even tried mailing them a message, unfortunately there was no response.
0 replies
Betway - South Africa
6 months ago
Betway
Title: Bet Was Cashed Out Without My Permission — No Accountability From Betway I am extremely dissatisfied with how Betway handled my case. My bet (Betslip ID: ***) was cashed out without my permission while the matches were still active. At no point did I request a cash out, and when I checked the bet live, there was no cash out offer available on my screen. Bet details: Total Odds: 272.37 Stake: R5.00 Potential Return: R1,362.83 Matches: FC Sion vs FC Basel 1893, FC Thun vs Lausanne-Sport, Atletico Madrid vs FC Barcelona After reporting this immediately, Betway claimed that my account was accessed by someone else. I strongly dispute this. I have never shared my login details, never logged in on another device, and I had full control of my account at the time. No proof of unauthorized access was provided to me — only assumptions. Instead of properly investigating or compensating me, support repeatedly gave generic responses and shifted the blame to a supposed "hack" without evidence. This raises serious concerns about account security and how customer funds are protected. A betting company should be able to clearly show login activity, IP addresses, or proof of unauthorized access before denying a valid claim. At this point, I feel Betway has avoided responsibility and failed to treat the matter fairly. I am requesting a proper investigation and resolution of this case. Until then, I cannot trust or recommend this platform.
1 reply
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