Pathetic Service

"Hi, I'm a registered client. My clearance letter claim was admitted 27 Nov 2025. Paid R12000 admin fees, but 6 months later, no progress. On top of that, R4000 was debited in error (27 Mar 2026). When I ask about refund, they give me the runaround. Over 15 days and still no refund. Very unprofessional, feels like they're taking advantage of clients. Consultants don't follow up, just refer and don't call back"