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On 1 October 2025, Elelwani Anna Ratshalingwa (ID: 8906291203081) was admitted to Thembisa Hospital for low blood levels. Upon admission, Anna was able to walk, talk, and communicate with family and friends without difficulty.
She received a blood transfusion and responded well. On the following days, both her husband and my wife spoke with her, and she remained alert and able to communicate clearly. On 3 October, Anna advised her husband not to visit that day, as she was feeling well.
Later that afternoon, I was unable to reach her by phone. At 20:19, the hospital informed her husband that Anna had fallen from her bed and requested he visit the next day to discuss her condition with the doctor. On 5 October, we visited Anna and found her unconscious, with visible injuries to her head and swelling around her eye, as well as blood stains on her left ear.
The nurse reassured us that the injury was not too severe, explaining it was just stitches above her eyes, even though a trickle of blood escaped from her left ear. Anna Ratshalingwa's passing at a young age has left her two daughters and husband behind. We seek accountability for this incident, which resulted from the nurses' reckless actions at this hospital.
When I asked the attending nurse (Reranzo Ngovheni) about the incident, she explained that Anna had experienced a seizure and fell while being assisted. However, the incident report only stated that Anna fell from her bed unassisted. We believe there was negligence in her care, which contributed to her passing. As her family, we are seeking appropriate compensation for the loss caused by this negligence.
As Anna's family, we urgently request a meeting with the hospital's highest authority and immediate access to all incident reports. We are convinced that Anna's fall directly led to her untimely passing. We expect the hospital to take full responsibility by covering all funeral expenses.
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