Poor service: Paid my Ackermans account in October 2025 but it’s still not updated

I am extremely disappointed with the service from Ackermans/DMC/Tenacity. I paid my Ackermans account in full in October 2025 through DMC and I have a paid-up letter to prove this. Months later, my account is still showing as active/outstanding on my credit profile, which is hurting my credit score for no reason. I have already emailed and tried to resolve this, but nothing has been updated and no proper feedback has been given. This is unacceptable. Once a customer has paid in full, their credit profile should be updated promptly. I am asking: Why is my account still not updated months later? When will this be corrected on all credit bureaus? Why must customers fight this hard to get a simple update after paying? I can provide proof of payment, the paid-up letter, and screenshots of the incorrect listing. Please treat this matter as urgent and confirm when my account will be updated to Paid/Settled/Closed.