1 reviews | Active since Member
<p>I was referred to Tentatoria by Lynnwood Trailers & Campworld to have a new flysheet made for my tent. I contacted Rendie from Tentatoria telephonically on her cellphone ********** 890 on 16/03/2017 to enquire about a cover sheet for my tent. I needed it on 4 /04/2017. She indicated that it might be tuugh but that she will try. On 17/03/217 I handed my tent in with Marius at Tentatoria and made a payment of R650 after accpeting the quotation. I emailed the proof to Marius. I also indicated to Marius to call me should they nmot be finished in time. Since then have I made 18 calls from my cellphone and 2 calls from my office line to Tentatoria. Both Marius and Rendie promised to call me back, but have failed to do so to date. On 30/03/2017 the failed to even answer their landline and Rendie were the only one answering her cellphone. such behaviour is unmacceptable and it is clear that they do not care about customer service and nor have they heard the word. Taking my money is good enough. such action is a clear indication of the caliber/type of person that you are dealing with. I am still without a tent and is now tired of calling.</p>