WORST SERVICE RECEIVE ON FACTORY FAULT ITEM I BOUGHT,I LOST MY MONEY

THE WORST SERVICE THAT SHOCKED ME ,NO FEEDBACK FROM TEVO NOW IM TOLD MY BENNET READ ITEM I TOOK IN FOR REPAIRS IS DESTROYED BECAUSE I DID NOT COLLECT IT,NO ONE CALLED ME FOR COLLECTION ,I ONLY RECEIVED A CALL ONCE TELLING ME THAT THEY ACKNOWLEGE RECEIPT AND THEY SEE THAT ITS A FACTORY FAULT,A PART WILL BE ORDERED AND THEY WILL TELL ME ONCE IT IS RECEIVE ,NOW IM TOLD I MY MONEY IS GONE JUST LIKE THAT