Bad Service and Refund my towing money

On the 29 of May I was stucked in Magaliesburg and I called Themba and Family group (T&F Towing ) for their service or towing, they advice me to make a payment of R4000 before they attend to me and I did the payment and also send proof of payment. They then told me they can assist me after payment done because I didn’t do pay and clear. T&F towing further suggest I pay another money and do pay & clear snd I realized that someone is trying to scam me here. I refuse and they suggested that they will refund. From 29 May till today I have been waiting for my refund and they are taking me from pillar to post. Please assist me to get my money because I need it. If Themba and family group they have scammed me let the company be know as scammers. It painful in the middle of nowhere you get stucked and you can’t be assisted while paid R4000.