Lack of accountability

Unfortunately, these people cannot be trusted with your motorcycle, or anything else for that matter. While the motorcycle (Suzuki Boulevard C90) was in their possession, the bike's entire toolset was stolen from the locked tool compartment. Note that this compartment can only be opened with the bike's own key (which they had). The truly disappointing part from a business point of view is that the manager is unable to take responsibility for this. Which tells me this lack of accountability runs right through this establishment. Be warned. I would think long and hard before doing business with them if I were you. Unless you are prepared to stand and watch them while your bike is in the workshop ;-)