Bad Serivce

I placed an order online on Tuesday 17 Oct and on their website they say overnight door to door delivery. I am still waiting for my order. There is no telephone number to communicate with someone, only an e-mail address which they never answer. If I receive this Bikini I will be surprised, however I'm not the kind of person to leave things! Should anyone in this company care, please can you get back to me ASAP.