The Body Shop South Africa
Unclaimed Business
|3|4 Reviews (last 12 months)|This business does not respond to reviews
The Body Shop South Africa
Unclaimed Business
|3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
3|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Angelique R
1 reviews | Active since Jan 2020
29 Nov 2025, 16:50
Go Robin
I had an outstanding experience with Robin at the Body shop in Canal walk shopping Centre. He really knows his products and has a great approach with customers. He went out of his way to find my products that were discontinued. Thank you so much Robin. Always lovely dealing with you.
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Angelique R
1 reviews | Active since Jan 2020
29 Nov 2025, 16:50
Go Robin
I had an outstanding experience with Robin at the Body shop in Canal walk shopping Centre. He really knows his products and has a great approach with customers. He went out of his way to find my products that were discontinued. Thank you so much Robin. Always lovely dealing with you.
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Anonymous
1 reviews | Active since Jan 2020
6 Oct 2025, 11:57
Birthday Voucher - ****? Waste of time?
I received an email from The Body Shop (from Clicks group) saying I have a birthday voucher of R75 off any of their products. When trying to purchase, there is no voucher loaded to my Clicks Club Card (despite what the email said) - wasted trip to the store. When I try to email.. there's no way to email anyway, so I call the call centre... to be told I must use the SKU on the email. There is no SKU on the email - wasted phone call. I have now unsubscribed from Clicks emails. It's supposed to be a 'gift', but what a story to even get this. I don't understand how it works. It tells you to go to any clicks or body shop, which is what I did. Wild goose chase. Don't fall for it.
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Anonymous
1 reviews | Active since Jan 2020
6 Oct 2025, 11:57
Birthday Voucher - ****? Waste of time?
I received an email from The Body Shop (from Clicks group) saying I have a birthday voucher of R75 off any of their products. When trying to purchase, there is no voucher loaded to my Clicks Club Card (despite what the email said) - wasted trip to the store. When I try to email.. there's no way to email anyway, so I call the call centre... to be told I must use the SKU on the email. There is no SKU on the email - wasted phone call. I have now unsubscribed from Clicks emails. It's supposed to be a 'gift', but what a story to even get this. I don't understand how it works. It tells you to go to any clicks or body shop, which is what I did. Wild goose chase. Don't fall for it.
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melisizwe M
1 reviews | Active since Jan 2020
30 Jul 2025, 20:23
Refused to give me refund
REFUND In June 2025 I received gift of perfume which was bought at cresta mall body shop and I didn't like the scent of the perfume the one I like it's sold at the other shop so before the 30days refund rule expired I decided to take it back and get refund I was assisted by a lady who gave me attitude a lady called NELI she told me I can't get refund because I don't have a clicks point card that was used to purchase the perfume,so what happens if the person who bought me came this side for a short period and left? It means I can't get refund because of the clicks points card? And I was forced to tak other products with the value of the perfume,the lady started getting funny at me when I changed my mind and said it's okay will go back with that perfume since I can't get refund that a nonsense service that I received on that day and I don't wish someone else must experience it,if a customer wants a refund give a refund stop with stupid rules that without clicks points card you won't be refunded.
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melisizwe M
1 reviews | Active since Jan 2020
30 Jul 2025, 20:23
Refused to give me refund
REFUND In June 2025 I received gift of perfume which was bought at cresta mall body shop and I didn't like the scent of the perfume the one I like it's sold at the other shop so before the 30days refund rule expired I decided to take it back and get refund I was assisted by a lady who gave me attitude a lady called NELI she told me I can't get refund because I don't have a clicks point card that was used to purchase the perfume,so what happens if the person who bought me came this side for a short period and left? It means I can't get refund because of the clicks points card? And I was forced to tak other products with the value of the perfume,the lady started getting funny at me when I changed my mind and said it's okay will go back with that perfume since I can't get refund that a nonsense service that I received on that day and I don't wish someone else must experience it,if a customer wants a refund give a refund stop with stupid rules that without clicks points card you won't be refunded.
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