Active since Jun 2015
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36 reviews1 month ago
Debt relief with Debt Rescue
if you are considering debt relief, please try Debt Rescue.. I've received such incredible service from , in particular, Greg Best who initially approached me after i made enquiries... then Jeromees v.d Merwe who has been assisting me with my application process and paperwork... and then my Relationship Consultant, Frederick Ruiters who is there for any assistance during my relationship with Debt Rescue. What an incredible team !!! They respond quickly, and are professional and helpful throughout the whole process.. very impressed.
53 replies
5 months ago
Rewards have no rewards
Your Spar Rewards has a major flaw in the system, where your customers get DE*****ED. How can someone else use MY Rewards for Black Friday specials? I never buy coffee.. i couldn't even get 1 coffee for my friend during the Black Friday promotion - because apparently someone has used my cellphone number to make use the Rewards. None of my friends did this. This is *****. Why can a single mom in a single income household not even make use of the Black Friday specials? Why do you allow complete strangers to just say a cellphone number to use someone else's rewards? it defies logic. No other rewards cards work like that. Please change this. I also just wanted ONE washing powder.. NOPE .. someone else had already bought 5 on my rewards. I'm am NOT a happy Spar Rewards customer. You need to re-think how your rewards work.
0 replies
5 months ago
How safe is our money?
Really unhappy over not receiving ANY SMS's from my bank anymore. Now i wonder how safe my money is. I have to manually check for any movement on my account. this is painful and a real inconvenience. Or I must pay 45c per sms for notifications. Am I not paying enough bank fees to be able to support this service to me so that I can better protect my account? I've been receiving sms's for years, and now all of a sudden it stops. No notification. No Notice. No information on what i can do. I'm considering moving my banking now due to this as i now feel unsafe.
71 replies
6 months ago
Till staff do not want to be working there
Had another experience at this store where the person at the till could barely look at me, or talk to me and was just quite honestly - dismissive. I walked away , not even saying goodbye because she didn't bother. She pointed at the screen, instead of actually saying, "Please put in your email address". she did NOT want to be working there. Really makes me feel like i shouldn't have spent that much at that store and should rather go shop elsewhere. Mr Price Home at Hyper shopping centre. Date : 2025/10/24 16:34:30 Assistant : CLEONA (CLBOO)
53 replies
6 months ago
Dismissive till staff
Went to the Clicks at Checkers Lorraine centre on Saturday and was left feeling dismissed by the person at the till, Linda (Saturday, 25 Oct at 11:27). She barely greeted me, was more interested in her chat with a colleague.. waved at me when needing my card, then just held the card on the card machine, where i had to reach over to take it from her... didn't offer it back to me... she was just very rude, and very dismissive to me. Didn't say good bye, didn't say you can pay now, nothing.. didn't say anything to me. I felt like i just don't want to shop there again, sorry. I don't like that experience where the person at the till makes you feel like they do NOT want to be working there at all and like I forced them to be at work today.
0 replies
6 months ago
Birthday Voucher - ****? Waste of time?
I received an email from The Body Shop (from Clicks group) saying I have a birthday voucher of R75 off any of their products. When trying to purchase, there is no voucher loaded to my Clicks Club Card (despite what the email said) - wasted trip to the store. When I try to email.. there's no way to email anyway, so I call the call centre... to be told I must use the SKU on the email. There is no SKU on the email - wasted phone call. I have now unsubscribed from Clicks emails. It's supposed to be a 'gift', but what a story to even get this. I don't understand how it works. It tells you to go to any clicks or body shop, which is what I did. Wild goose chase. Don't fall for it.
0 replies
10 months ago
Frustrating experience
My 1st experiencing with shopping online with Decofurn hasn't been a great one and I now regret this decision, but have to follow through to figure this out (as customer service is seriously lacking). i ordered a rug and when opening it at home, realised the colour wasn't right for my lounge and needed to return it. I didn't know what their return policy is, so i wrapped up the rug - put it in my car - and took it back to Decofurn. now this is where i miss dealing with PEOPLE - as I was in the store, in front of PEOPLE - but i get told i must log my return via their hotline number. I have the rug with me, I've taken the time to go to their store, but sure.. i must now call a number. Mind you - the people in the office at Decofurn PE weren't the friendliest either.. I felt like i was interrupting them and i was a nuisance because i didn't know the process. when you call the number.. it doesn't work. You get told the number does not exist. I then play sleuth and search online and cilck on "returns"... I must now take photo's of my rug and email them to an email address. Initially I'd emailed their returns email, but when someone responds , their email address is "noreply".. so again, nobody to deal with. and I get referred to their returns email and get told to "follow the returns policy".. so i got to their returns policy page and read "take photos of item and email to "returns@" etc... So now i must take the rug out of my car.. unpackage it... take a photo (it's a large rug mind you) and then email the email address.... hahahha.. this whole process is ridiculous! i had people... i was in front of your staff.. could they not use their eyes to view the rug? But no.. i must go through this ridiculous process .... Bear in mind , the return Policy says "7 days to return".. but it's been taking 7 days just to figure this all out. I have a job.. now i can only do these photos later when i get home.. at night, so hopefully the photo quality is ok. I don't know what they want with a photo when the item is brand new. I'm just really frustrated and annoyed at myself for my first purchase with Decofurn. Never again.
0 replies
10 months ago
UCount Star!
Ucount - I've had such excellent service from Sarah Cozett, who called me after I emailed Standard Bank UCount, and had a query. She promptly called me back, helped me with my issue - and then further explained more exhancements that I wasn't aware of, so i feel that much wiser now using UCount! Thank you Sarah.. you are definitely an asset to Standard Bank and I appreciated your call so much.
53 replies
14 months ago
Shocking abuse of a person's contact details. This is Unsolicited!
I feel like i have a stalker! honestly.. Platinum Life are RELENTLESS. They way they phone you and phone you and phone you... I have declined so many times - i am NOT INTERESTED. Please stop harrassing me.
53 replies
15 months ago
Very disappointed at 'Promotion' advertised, when in fact you are charged for it
I've settled my account, and prior to settling, i received an email offering me a promotional R100 "to spend" at Clicks... so this came across as a voucher for me to spend. only to find out that after I'd settled the account, i was actually charged that R100, plus there are admin fees attached.... and now no-one can respond to me as to what i still owe, and I'm horrified, as I would NOT have frivolously spent that R100 at Clicks if I was paying for it. I am very careful with my finances and cannot afford to spend on luxuries right now. this serves as a warning to others who think they're getting a "free" R100 to buy at Clicks. Here is the email they send you: Good day, I hope this email finds you well. We want to remind you of the R150 promo that you have available on your account to use at Clicks. You will get up to R150 OFF at Clicks when you use your MediWallet card to pay, plus 10% BACK in MediWallet points that you can accumulate and use as a discount towards future spends. If you have not received a MediWallet card you can kindly visit any Specsavers or Execuspecs store with your original I.D or a valid drivers license, they will then link and activate a MediWallet card for you. You do not have to spend a certain amount to make use of your promo but please do note that if you exceed the R150 the balance will come from your available credit. This promotion is valid until 30 November 2024. Ts&Cs.
162 replies
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