FeverTree Finance
Verified Business
|2.4|20 Reviews (last 12 months)|Responds in 8h 17m
FeverTree Finance
Verified Business
|2.4
20 Reviews (last 12 months)
Responds in 8h 17m
AI Review Summary
Based on recent customer reviews, FeverTree Finance presents a sharply divided customer experience. A recurring theme among satisfied customers is praise for individual agents who deliver prompt, friendly, and effective assistance, with several mentions of seamless finance approvals and zero interest offerings. However, dissatisfied customers consistently raise concerns about account closure difficulties, unexplained debit order issues, settlement amounts not reflecting, instalment discrepancies, and perceived rude or dismissive call centre behaviour. Communication breakdowns between FeverTree and partner entities also surface repeatedly, leaving customers feeling passed between departments without resolution.
Performance(last 12 months):
Trustindex Rating
4.7Ranked In Financial Services
#176Reply Time
8h 17mReplied to 100% of negative reviews
Reply time on negative reviews: 10h 4m
TrustIndex
4.7
Ranking
#176
in Financial Services
Reply Time
8h 17m
Replied to 100% of negative reviews
Reply time on negative reviews: 10h 4m
Frequently Asked Questions About FeverTree Finance
Recent reviews (20)
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