1 reviews | Active since Member
This was simply the worst experience I have ever had. I NEVER write reviews for online purchases as I feel it is a risk that we take when we purchase products online but I cant seem to let this one slip as it was that bad!
I purchased a total order of $170 CAD. With this I got 1 dress, 1 pair of earrings, sunglasses, 2 necklaces, and a small bunch of rings. To start, the order started to show up 6 weeks later and not even as one order. They showed or sporadically. The dress was the first to arrive, when I opened the package I was immediately disappointed that the dress I paid $65 for wasn't even worth $20 in a retail store. The necklaces and earrings came second, the overall quality was not in good standing as well. The rings then arrived completely bent out of shape..... The last to arrive was the sunglasses which didn't actually arrive until about 12 weeks after my purchase. Luckily I finally got through to someone the few emails I did receive back in which they refunded me for the sunglasses because of how long they took to arrive. As soon as I received them I threw them away. They are not wearable by any means. Completely bent out of shape and the worth quality sunglasses I have ever seen let alone purchased.
The worst part was the amount of times I have tried to contact the company in regards to these ongoing issues with NO response or one that was not very helpful or understanding. I have never been one to let that kind of money ($170) just go to waste so I didn't hold back by trying to contact them.
I have sent my order back should they even consider it when it arrives, I honestly doubt it... No wonder they don't give refunds and only in-store credits... Their products are not worth purchasing in the first place and the customer service is by far the worst I have ever encountered. If I even get an email saying that my return has been accepted then I will use my in-store credit just because I have already invested the money into this company but my overall hope would be to get my money back in full refund.
I DO NOT recommend any purchases from this company.