BEWARE of The Capital Hotels & Apartments and Agent Clive REFUSING to Pay Back Our R17,000 Deposit!

I am absolutely disgusted with the way The Capital Hotels & Apartments and their so-called agent Clive have handled our deposit refund. We paid a R17,000 deposit, which came from my brother, Christian and now Clive is refusing to pay it back.

We’ve been chasing them for weeks, and all we’ve received are excuses, lies, and total disregard. The service is beyond unprofessional it’s shady and dishonest.

What kind of “reputable” apartment and hotel group allows this kind of behaviour from someone representing them? How do you work with someone like Clive, who thinks it’s okay to withhold money that doesn’t belong to him and offer no proper explanation or accountability?

This entire experience has been incredibly frustrating, disappointing, and emotionally exhausting. It’s theft, plain and simple.

I’m posting this to warn others. DO NOT trust The Capital Hotels & Apartments, and definitely DO NOT deal with Clive. If this is how they treat tenants when it comes to something as important as returning a deposit, imagine what else they’re capable of hiding.

We demand our R17,000 back immediately.