WORST SERVICE EVER

WORST SERVICE EVER. When we bought the vehicle a gentlemen named Jaco made an appointment with us for signature and taking possession of the vehicle for 09:30. He only arrived an hour and a half later. its now 3 weeks later and we still don't have our registration document and number plates. Radio silence and no response to messages within a reasonable time - only 3 days later if lucky. Excuses the whole time that it is going rough but i am sorry - its not an excuse.