

The City Club Hotel
Sep '25 - Aug '26
Hellopeter has tracked The City Club Hotel across 22 reviews. The City Club Hotel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The City Club Hotel? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2025
⭐☆☆☆☆ Disappointed with the experience This was my second time staying at City Club, and unfortunately, it was a big letdown. I arrived at 3:00 PM for check-in, but the room wasn’t ready. I ended up waiting an additional 30 minutes with no real apology. When I mentioned that I’d like to make up for the time being wasted, the staff just laughed in my face , which I found extremely unprofessional and disrespectful. Their excuse was that they didn’t have enough washing machines to clean the linens, which honestly sounds ridiculous for a hotel of this size. I’ve never experienced such poor customer service before, and I doubt I’ll be returning.
1 reviews | Active since May 2025
⭐☆☆☆☆ Disappointed with the experience This was my second time staying at City Club, and unfortunately, it was a big letdown. I arrived at 3:00 PM for check-in, but the room wasn’t ready. I ended up waiting an additional 30 minutes with no real apology. When I mentioned that I’d like to make up for the time being wasted, the staff just laughed in my face , which I found extremely unprofessional and disrespectful. Their excuse was that they didn’t have enough washing machines to clean the linens, which honestly sounds ridiculous for a hotel of this size. I’ve never experienced such poor customer service before, and I doubt I’ll be returning.
1 reviews | Active since Oct 2025
I can not recommend this Hotel to any one. What we see on booking.com is totally different from what you see when you get there. 1. Pool is not clean 2. There is no braai facility 3. Shower doesn't have class 4. TV is not connected to the internet 5. You get 1 rool of Toilet paper for 4 days 6. They change towels after 4 days 7. They clean your Room after 4 days 8. Pillow cases have stains 9. The manege is not always around 10.
1 reviews | Active since Oct 2025
I can not recommend this Hotel to any one. What we see on booking.com is totally different from what you see when you get there. 1. Pool is not clean 2. There is no braai facility 3. Shower doesn't have class 4. TV is not connected to the internet 5. You get 1 rool of Toilet paper for 4 days 6. They change towels after 4 days 7. They clean your Room after 4 days 8. Pillow cases have stains 9. The manege is not always around 10.
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