Unacceptable Returns Policy

Unacceptable returns policy at Coachman Luggage! Polo wallet purchased 4 months ago has a manufacturers fault causing a broken zip of coin section. Store refuses to replace but will send back to distributor, Cielo, which will take 6 to 8 weeks. In the interim the store gave me a little white plastic packet to place my cards, coins, cash etc to use for 6 to 8 weeks! Shame on you Coachman Luggage!