Untrustworthy debt consolidation

We were clients of this company from 2014 to 2021. There are debtors who were not paid by this company while they were receiving money from us every month without failure. Today we can't buy anything on account. Our names are still under bad credit. When you ask them they will send you from pillar to post. They change case or account manager every time. In 4 years I had 4 account managers. I hate to say this but they are untrustworthy. Instead of helping you out of debt they will drown you 💯.