Rating 0

At first we were impressed about how well the appointment went, from there on it was and still is down hill, struggling to get hold of Adam, then being contacted telling we can collect the ring, it's completed without a CAD design, that was discussed we will get before hand to make changes, if we want, it wasn't even what we discussed we wanted, we did give Diamond Channel a second chance to fix the problem, and they said if we are not 100% happy they will refund us... Well, we weren't happy and now we are struggling to get hold of them to refund us! Ruining our supposed to be best experience of our life.