Bad experience

Not sure if I am at the right platform. But I booked a room for 2 @ the Dunes Plettenberg bay with my wife for her birthday 🎂 celebration. On arrival we unpacked in studio 11 just to find there's a water leak from the roof. I didn't really mind but informed management was moved to studio 5 which was a bit spacier then 11. The 1st night all went well but the 2nd night its when things got bad . While making coffee ☕️ the power went off(only mine) after 10 to 15 minutes it came back on no problem really but @ 04:40 the inverter fan came on and off for 40 times needless to say it was irritating and we couldn't sleep anymore . To top it all there were no real dstv or smart Tv to watch our own streaming so it became more irritating. We just waited for daylight to leave. Really its not the way you want to spend your holiday from the EC in the WC. We will stuck with our previous stay at Lala Panzi Nb: I couldn't find a place to write a review on The Dunes website to be fair