Rude security at luggage check in

I had the most unfortunate experience with one of your security staff at Counter One (11:30) OT International.

He was rude and abrasive. I told him that I found it strange that 4 days ago - the same suitcase with same contents was 100% fine when checked He checked my bag and toiletries bag twice and found nothing. And when I tried to open zip for him he told me to stop and asked sarcastically whether I was doing the search or whether he was. Is asked about wearing gloves when he was digging through my clothing - he told me he had sanitised.

At end of process he stated that it was a random check. Which I understand it’s for everyone’s safely.

His attitude and tone was unacceptable and when I asked for his name - he refused to give it to me and proceeded to deal with other passengers. When I asked again - he said that he was busy with clients. I had to ask his supervisor for his name. If he felt that the manner in which he dealt with me was correct, he would’ve given his name freely.

He gave his Name Masango to his supervisory and I took a photo of him. What an unacceptable manner in which passengers have to start their trip (business or otherwise).

In this time when all is so tumultuous - surely we should treat each other with kindness and respect.