Complaint against Thandazo

I and my friend visited THE FIX ALEXANDRA(PAN AFRICA SHOPPING CENTRE)I'm so impressed on how Asemahle help us everything was excellent but when we went to pay at the counter the was a lady by the name Thandazo she gave us attitude and regrets of going at her working station,First since we were helped by Asemahle according to her Asemahle was supposed to leave at the floor because she was calling her,She started to go out of the Till when we were about to pay and say she is not going to help us.Im so disappointed with Thandazo's behavior as she even ask me if do I want her name when I was asking Asemahle where can we rate them