Could this be a ****?!

Having a placed and paid for an online order for several seeds, at the beginning of January 2025, totaling R 1138.50, inclusive of shipping and Vat, I have yet to receive same. All items were indicated to be in stock and available. All attempts to contact "The Flower Cartel", by email (the only indicated form of contact), to ascertain the whereabouts of this order, remain unanswered.