A **** that won’t recover

This company is shady. Ordered shoes from them on the 9th of December and they haven’t shipped yet. They only sent one email and one WhatsApp message saying they are busy while being understaffed for the holidays. Well the holidays are over and they took peoples money. The website no longer works and my order can no longer be tracked. I suggest people who have been wrong by this store attempt legal action. They won’t get away with this.