No After Sales Service

I am really disappointed in the owner and staff lack of response, I purchased a dishwasher in Feb 2021 and to date have been waiting to hear of the part/parts that are missing in my machine. I have sent videos and pictures. I am not in Gauteng and have travelled from the North West a few times and each time I have made effort of going to their Alrode store, no resolution . I have been prepared to purchase the parts and pay for installation. I had initially recommended them to family and friends... I will not be recommending them to anyone and will voice my dissatisfaction. There is NO AFTER SALES SERVICE . No difference buying from them and a scammer..