TG
The Gateway
Unclaimed Business
TG
The Gateway
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Gateway
The Gateway has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked The Gateway across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAU
Allen U
1 reviews | Active since Jan 2020
5 Feb 2026, 06:39
Women Abused outside Gateway Checkers Hyper
At 7:40 there was a women being abused and harassed outside Checkers Gateway, Umhlanga. I noticed the situation earlier. I tried calling the security guard from inside Checkers that was just 2 meters away from, separate by the glass doors. I tried making my body and make-shift sign language indicate that a women just a few steps away was in need of urgent help. He simply refused to consider me and signed with his hand that its not opening time yet. I understand that a Checkers security guard is in charge of the flow of people in and out of checkers. But this was happening right outside Checkers. Clearly the Checkers security doesn't hire/train guards to actually be of security help. Extremely disheartening considering the women was obviously scared, and Gateway mall security took forever to do anything. Apparent the perpetrator has harassed/abused her in and around Gateway before (as told to me by a Cleaning Lady). The lack of humane response from Checkers and Gateway mall is incredibly shocking.
Helpful (0)
|Replies (0)AU
Allen U
1 reviews | Active since Jan 2020
5 Feb 2026, 06:39
Women Abused outside Gateway Checkers Hyper
At 7:40 there was a women being abused and harassed outside Checkers Gateway, Umhlanga. I noticed the situation earlier. I tried calling the security guard from inside Checkers that was just 2 meters away from, separate by the glass doors. I tried making my body and make-shift sign language indicate that a women just a few steps away was in need of urgent help. He simply refused to consider me and signed with his hand that its not opening time yet. I understand that a Checkers security guard is in charge of the flow of people in and out of checkers. But this was happening right outside Checkers. Clearly the Checkers security doesn't hire/train guards to actually be of security help. Extremely disheartening considering the women was obviously scared, and Gateway mall security took forever to do anything. Apparent the perpetrator has harassed/abused her in and around Gateway before (as told to me by a Cleaning Lady). The lack of humane response from Checkers and Gateway mall is incredibly shocking.
0
Replies (0)SA
Sal A
1 reviews | Active since Jan 2020
5 Oct 2025, 12:17
Debonairs pizza Gateway
Most horrible experience at Debonairs Gateway They are robbing customers, especially if you order their doritos pizzas , there's no meat ,not even minced meat ,no cheese ,green tomatoes and sauce andcthen all hidden under lots of doritos. As for management Thobe ,looked like she was sleeping and was very unhelpful and arrogant! Pathetic customer service . Yet other staff and customers agreed that there was no meat at all on my double pizzas . Then she gave me ,their regional manager Proveens number and he is not available today, not shocking at all?! Depizzas are not worth the money or time !!!!!!!
Helpful (0)
|Replies (0)SA
Sal A
1 reviews | Active since Jan 2020
5 Oct 2025, 12:17
Debonairs pizza Gateway
Most horrible experience at Debonairs Gateway They are robbing customers, especially if you order their doritos pizzas , there's no meat ,not even minced meat ,no cheese ,green tomatoes and sauce andcthen all hidden under lots of doritos. As for management Thobe ,looked like she was sleeping and was very unhelpful and arrogant! Pathetic customer service . Yet other staff and customers agreed that there was no meat at all on my double pizzas . Then she gave me ,their regional manager Proveens number and he is not available today, not shocking at all?! Depizzas are not worth the money or time !!!!!!!
0
Replies (0)CS
Charlotte S
1 reviews | Active since Jan 2020
15 Jan 2025, 16:35
Efficient & the best...
Efficient & the best service ever 👌👌👌👌✨✨✨✨
Helpful (0)
|Replies (0)CS
Charlotte S
1 reviews | Active since Jan 2020
15 Jan 2025, 16:35
Efficient & the best...
Efficient & the best service ever 👌👌👌👌✨✨✨✨
0
Replies (0)TG
Thabo G
1 reviews | Active since Jan 2020
21 Mar 2024, 07:21
Complian
Bad experience in at the wimpy gateway climber...I was very hungry in the morning they said they are opening at 08:00 am on the door only to find out that they have to eat first before they open the door for us at 08:30am this so bad
Helpful (0)
|Replies (0)TG
Thabo G
1 reviews | Active since Jan 2020
21 Mar 2024, 07:21
Complian
Bad experience in at the wimpy gateway climber...I was very hungry in the morning they said they are opening at 08:00 am on the door only to find out that they have to eat first before they open the door for us at 08:30am this so bad
0
Replies (0)NR
Naresh R
1 reviews | Active since Jan 2020
30 Nov 2023, 16:29
Rude trolley porter and unhelpful manager
My family and I was going shopping at Game gateway today at 30/12/2023 at 12:30. When we were coming down the escalator I saw game trolley outside game store so I went to fetch 1 to put my 2 year old daughter in it cause she was tired. A trolley porter rushed towards me telling me that I can not use the trolley. So I asked him if I cannot put my daughter in it and go shopping in game he says no. I went to speak to the manager and he told me after a very long debate that he can not do anything and I must speak to the trolley porters supervisor. He also told me that he can not help me cause he got other customers to see to. I told him I am a customer which both you and the porter don't seem interested in . The manager Patric Abrahams also insisted that i can not put my child in the trolley and do my shopping so I asked him why is there a child seat in the trolley and I can also put my child in the trolley. He still said no its not safe and it's store policy. He then was taking outside the store to look for the trolley supervisor which we could not find by then my family was waiting for me and had to leave. I am really disappointed on how management treats their customers. My wife and I buy from Games often but now decided that we will not buy at Games and we did our shopping at another store.
Helpful (0)
|Replies (0)NR
Naresh R
1 reviews | Active since Jan 2020
30 Nov 2023, 16:29
Rude trolley porter and unhelpful manager
My family and I was going shopping at Game gateway today at 30/12/2023 at 12:30. When we were coming down the escalator I saw game trolley outside game store so I went to fetch 1 to put my 2 year old daughter in it cause she was tired. A trolley porter rushed towards me telling me that I can not use the trolley. So I asked him if I cannot put my daughter in it and go shopping in game he says no. I went to speak to the manager and he told me after a very long debate that he can not do anything and I must speak to the trolley porters supervisor. He also told me that he can not help me cause he got other customers to see to. I told him I am a customer which both you and the porter don't seem interested in . The manager Patric Abrahams also insisted that i can not put my child in the trolley and do my shopping so I asked him why is there a child seat in the trolley and I can also put my child in the trolley. He still said no its not safe and it's store policy. He then was taking outside the store to look for the trolley supervisor which we could not find by then my family was waiting for me and had to leave. I am really disappointed on how management treats their customers. My wife and I buy from Games often but now decided that we will not buy at Games and we did our shopping at another store.
0
Replies (0)PM
EP
Edward P
1 reviews | Active since Jan 2020
4 May 2023, 10:46
Very bad service
This is the worst company pls people don't ever use this pls they promise that the will get you name of itc and the you pay them alot of money and the after that they never do it you can keep calling the lady's there to ask for a manager and there keep covering up and never let you talk to a manager pls don't ever use credit gateway they in pta you don't get service from them or repair
Helpful (0)
|Replies (0)EP
Edward P
1 reviews | Active since Jan 2020
4 May 2023, 10:46
Very bad service
This is the worst company pls people don't ever use this pls they promise that the will get you name of itc and the you pay them alot of money and the after that they never do it you can keep calling the lady's there to ask for a manager and there keep covering up and never let you talk to a manager pls don't ever use credit gateway they in pta you don't get service from them or repair
0
Replies (0)GK