TG
The Glen Carz
Unclaimed Business
TG
AI Review Summary
Based on recent customer reviews, The Glen Carz receives polarized feedback. Several customers praise sales consultants like Given Khumalo, Boeza, and Sifiso Ngubeni for being professional, informative, and making the purchase process smooth and easy. However, a notable portion of reviews highlights serious concerns including unprofessional conduct, missed appointments, locked premises, and allegations of selling insurance-damaged vehicles without disclosure. One customer reported being told to swear off after attempting to negotiate a deal, reflecting inconsistent service standards across the team.
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
50Very Likely
Ranking
#44
in Automotive
NPS Score
50
Recommended: Very Likely
Review Distribution
3.8|14 Reviews
Jun '25 - May '26
5(61.5%)
4(7.7%)
3(0%)
2(0%)
1(30.8%)
5(61.5%)
4(7.7%)
3(0%)
2(0%)
1(30.8%)
Frequently Asked Questions About The Glen Carz
Based on recent customer reviews, The Glen Carz receives polarized feedback. Several customers praise sales consultants like Given Khumalo, Boeza, and Sifiso Ngubeni for being professional, informative, and making the purchase process smooth and easy. However, a notable portion of reviews highlights serious concerns including unprofessional conduct, missed appointments, locked premises, and allegations of selling insurance-damaged vehicles without disclosure. One customer reported being told to swear off after attempting to negotiate a deal, reflecting inconsistent service standards across the team.
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZZ
Zimkhitha Z
1 reviews | Active since Jan 2020
15 Nov 2025, 15:44
Rude and Zero customer service
Recently had an encounter with Lungile from The Glen carz . I am very disappointed with the service I received, he told me to “**** off” on text and he’s going to sell the car with it without me . All because I asked if he’s able to negotiate a better deal for the car because I’m interested and went to view it , was happy with the car. He could have simple said no we can or we cannot assist , there was no need to tell me to **** off and mention he has a lot of buyers. Very unprofessional and rude .
Helpful (0)
|Replies (0)ZZ
Zimkhitha Z
1 reviews | Active since Jan 2020
15 Nov 2025, 15:44
Rude and Zero customer service
Recently had an encounter with Lungile from The Glen carz . I am very disappointed with the service I received, he told me to “**** off” on text and he’s going to sell the car with it without me . All because I asked if he’s able to negotiate a better deal for the car because I’m interested and went to view it , was happy with the car. He could have simple said no we can or we cannot assist , there was no need to tell me to **** off and mention he has a lot of buyers. Very unprofessional and rude .
0
Replies (0)kM
kreeson M
1 reviews | Active since Jan 2020
18 Oct 2025, 13:00
Do not buy from this dealer
Terrible. Very misleading, all the cars have been in accidents , they lie about trade ins and the cars are all insurance damaged, repaired cars. Please do not buy from them you will be taking a big risk
Helpful (0)
|Replies (0)kM
kreeson M
1 reviews | Active since Jan 2020
18 Oct 2025, 13:00
Do not buy from this dealer
Terrible. Very misleading, all the cars have been in accidents , they lie about trade ins and the cars are all insurance damaged, repaired cars. Please do not buy from them you will be taking a big risk
0
Replies (0)SD
Sibusiso D
1 reviews | Active since Jan 2020
9 Sept 2025, 11:46
The Glen Carz Sales Service
The Glen Cars is one of the great dealers to make your first car purchase! I went there just to view and i was approshed by Given Khumalo and Everything went smooth and fast, Given khumalo did a great job informing me about the vehicle I wanted and made everything easy for me to understand. He made me a happier customer and would refer a friend to him.Thanks everyone at The Glen Carz.🫡
Helpful (0)
|Replies (0)SD
Sibusiso D
1 reviews | Active since Jan 2020
9 Sept 2025, 11:46
The Glen Carz Sales Service
The Glen Cars is one of the great dealers to make your first car purchase! I went there just to view and i was approshed by Given Khumalo and Everything went smooth and fast, Given khumalo did a great job informing me about the vehicle I wanted and made everything easy for me to understand. He made me a happier customer and would refer a friend to him.Thanks everyone at The Glen Carz.🫡
0
Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
9 Sept 2025, 11:05
Excellent customer service.
Working with Given Khumalo was a fantastic experience. He was professional, incredibly attentive to my needs, answered all my questions thoroughly, and never made me feel pressured. His expertise helped me make an informed decision, and I drove away with the car of my dreams. (Karro Mahindra twin cab) Yours
Helpful (0)
|Replies (0)LK
Leon K
1 reviews | Active since Jan 2020
9 Sept 2025, 11:05
Excellent customer service.
Working with Given Khumalo was a fantastic experience. He was professional, incredibly attentive to my needs, answered all my questions thoroughly, and never made me feel pressured. His expertise helped me make an informed decision, and I drove away with the car of my dreams. (Karro Mahindra twin cab) Yours
0
Replies (0)TM
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Peter R
1 reviews | Active since Jan 2020
5 Sept 2025, 16:05
Hilux gd6
Had an excellent service regarding my enquiry I made with boeza at the Glen carz such a gentleman to deal with always willing to go extra mile and he made things easier for me and my family what u did to us wish u can do to others 🙏
Helpful (0)
|Replies (0)PR
Peter R
1 reviews | Active since Jan 2020
5 Sept 2025, 16:05
Hilux gd6
Had an excellent service regarding my enquiry I made with boeza at the Glen carz such a gentleman to deal with always willing to go extra mile and he made things easier for me and my family what u did to us wish u can do to others 🙏
0
Replies (0)LL