Poor service and money focused

Visited the Glen Veterinary hospital in November 2020 with my pet being quite ill. Dr Johan did the check up, which was quite brief - temperature and mouth check. I comprehensively provided all insight on how our little one has not being eating and had a temperature as my dad is a doctor so we were sure. Yet no diagnosis or comprehensive treatment was given. A week later with no improvement and my pet in a worst condition, I went to another vet as I had no faith in wasting time to return to the Glen Veterinary Hospital.

The diagnosis was so poor, incomplete and had not measured or weighed out the possible risks. There was no need to even explore further on what could be a possible cause. This was simply carelessness from the doctor, whom didn't seem to have any insight as a professional on what or why this has occurred, what should be done or what can be given to the my pet. I don't mind the cost, I would pay the same or even double, the problem is no diagnosis or treatment was given when my pet was on the verge of losing her life.

I would never go back to this veterinary as this situation placed my pets life in danger. This veterinary is far to commercial, with poor engagement and commitment to the treatment of an animal.

We got comprehensive treatment from another vet whom saved my pet's life and even had a follow up check up to ensure she is absolutely out of danger.