Worst-case Services over 3months +

Here we go again.After the owner said I need to contact them again.I did that and was promised by a lady the within 4 days the courier will contact me and arrange delivery.Month later nothing track the parcels with the useless courier services you can believe still nothing.Yesterday I phone again.Same lady tell me the package is in Bronkhorstspruit while I am 30km on the R25 still waiting.I the cancel everything and ask for 3 month refund payment just to here with modern-day tech it will be done next year.So now I wonder how many phone calls will it take to get my refund back.What a horrible experience people!!!!Please go and buy a product directly from the stores even pay more.At the end you will have a product.Please do not support the group.