1 reviews | Active since Member
I would advise all people who are needing water leak detection or plumbing services NEVER to use Leak Detectives. 13th August I discovered from my water bill that I had a water leak. I googled someone straightaway to find the leak as it was not visible. I chose the Leak Detectives as they came up first and looked like a good company from the website etc. A guy called CJ promised to come and he got lost on his way - this should have told me something as I have a very prominent easy to find address. He arrived with two guys and started searching for the leak. After some time they found it. They dug a long passage to remove the pipe that was leaking. We posed the question to CJ of where was the leak, as we could not see where the water was supposed to be pouring out of. The sand around it was also not seeming very wet at all. We wanted to make sure he had the right spot. Any normal plumber would have said just hold on we will connect the water and show you. Instead this guy got into a raving temper to say we were accusing him of not doing his job. That he was a chancer etc. He bet me R5000 which was in his trailer apparently, that he had found the right place. We laughed and walked away. He furiously drove off and was never to be seen again. In fact his workers were here waiting outside my property at 7pm to be collected. The worst scenario was that I had told them that my insurance needed a damage report and invoice before they left. They insisted I pay EFT first and would then supply me with the info. They still have not. I paid them on completing the job and all the correspondence was by sms. I have phoned written and sms'd at least 10 times and had no response. I think this is truly unprofessional and has caused me much frustration and inconvenience. Their attitudde and rudeness was beyond belief. I still have all the sms correspondence. DO NOT TOUCH these guys.
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