1 reviews | Active since Member
Good evening
Hope this email finds you well
I was a one of the participants of Bullseye Bingo at The Maslow Time Square Pretoria today 4/11/2024.
I'm not happy about they way things went today hence I'm logging a complaint. Firstly the lady who was a verifier of the process today,was busy calling partipants while we still on the draw and stop them without a reason,this also disturbed the commentator who ended up asking her if there was a problem and she said no. While the process I notice a lady with a pink dress coming from the side of smoking area toward where there draw took place,she was busy marking or writing on her paper.She then said Bingo and when she went for a verification there verifier started to check her paper on a floor as usual and then took the whole bundle and put it on the stand where the original paper was put by the winner participant.And that is where I notice that the participate put both her papers same time. After the process I asked the commentator to take me to the maneger so I can complain instead he showed me any information desk.When I ask at the information desk they told us that the manager is there at mvg desk. We proceed there and they called the same lady who was a verifier of the process.We told her that we want to complain about her then she told us she is in charge otherwise we have to wait for the next day and complain to the manager of that day. To my surprise how come the commentator did not say that the lady(verifier)is the manager in charge at acted like he does not know his manage.
Hence I request clarify and proof that the lady she won fair and not by the help of the employees.
Hope to hear from you soon.