Terrible move

I have used The Move twice in the past & felt that I could trust that my belongings were looked after & cared for. Yesterday I had an absolutely devastating experience. First the truck came late, then they left behind some items that did not fit as they did not pack the truck efficiently. The absolute worst was arriving at my new home. When unpacking my things were treated like garbage. My bed is soaking wet at the bottom as if it were left to stand in a puddle of water. After the rain, there was no consideration for the mud under their feet, they persisted to walk next to the towels & plastic layed down for them leaving muddy foot prints on the freshly washed carpets. Boxes were just thrown ontop of each other & the fragile tape ignored as well as the "this side up markings". Paintings were carried 3 together without a blanket or any covering to protect the surface. All in all it was very unprofessional as the team had no experience nor guidance on how to do a move. Very disappointed & unhappy.