TP
The Paramedic Shop
Claimed Business
TP
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSeLR
Stefan en Leonie Roberts
1 reviews | Active since Jan 2020
14 Apr 2025, 08:16
Highly Recommended – Great Value and Service
I've ordered from The Paramedic Shop many times and they have never disappointed. Their service is consistently excellent and always on time. You simply won’t find better prices for medical equipment anywhere else. Highly recommended!
Helpful (0)
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Stefan en Leonie Roberts
1 reviews | Active since Jan 2020
14 Apr 2025, 08:16
Highly Recommended – Great Value and Service
I've ordered from The Paramedic Shop many times and they have never disappointed. Their service is consistently excellent and always on time. You simply won’t find better prices for medical equipment anywhere else. Highly recommended!
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Replies (0)JN
Johnny N
1 reviews | Active since Jan 2020
21 Dec 2023, 10:22
Exceptional customer-centric company
Placed an order for an item according to the specifications published on the product webpage. When the item arrived, I discovered that not all the published accessories were supp**** as standard, and that some of them were optional although this was never disclosed on the product webpage. I contacted The Paramedic Shop and informed them of this and they, without any argument due to the misleading information on their product webpage, promised to send me the required (optional) accessory free of charge. This is without doubt an exceptional customer-centric company, going the extra mile to ensure customer satisfaction. Thank you for providing this kind of customer service. I would definitely continue to support and promote this business in the future.
Helpful (0)
|Replies (0)JN
Johnny N
1 reviews | Active since Jan 2020
21 Dec 2023, 10:22
Exceptional customer-centric company
Placed an order for an item according to the specifications published on the product webpage. When the item arrived, I discovered that not all the published accessories were supp**** as standard, and that some of them were optional although this was never disclosed on the product webpage. I contacted The Paramedic Shop and informed them of this and they, without any argument due to the misleading information on their product webpage, promised to send me the required (optional) accessory free of charge. This is without doubt an exceptional customer-centric company, going the extra mile to ensure customer satisfaction. Thank you for providing this kind of customer service. I would definitely continue to support and promote this business in the future.
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Replies (0)MC
Matthew C
1 reviews | Active since Jan 2020
6 Sept 2023, 12:48
Well done Alison
I placed a order on the online store waiting a few days for my order to arrive in PE from CPT received a damaged box from a rude courier service which was unknown people opened the order 100% happy with my works shirt and works badge but unfortunately combats was incorrect (its human to make mistakes) I made contact on whatsapp with paramedic shop to inform them of the incorrect combats received and poor courier service Alison was very helpful and friendly and that good excellent service encourages me to order from the Paramedic Shop again, Alison apologized for couriers (even tho she has nothing to do with couriers) and gladly exchanged my combats this morning the courier guy delivered my new combats im so happy with courier guy there service is excellent and much better than the previous courier service used thanks a million Alison i love my new works combats and will definitely order from you again
Helpful (0)
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Matthew C
1 reviews | Active since Jan 2020
6 Sept 2023, 12:48
Well done Alison
I placed a order on the online store waiting a few days for my order to arrive in PE from CPT received a damaged box from a rude courier service which was unknown people opened the order 100% happy with my works shirt and works badge but unfortunately combats was incorrect (its human to make mistakes) I made contact on whatsapp with paramedic shop to inform them of the incorrect combats received and poor courier service Alison was very helpful and friendly and that good excellent service encourages me to order from the Paramedic Shop again, Alison apologized for couriers (even tho she has nothing to do with couriers) and gladly exchanged my combats this morning the courier guy delivered my new combats im so happy with courier guy there service is excellent and much better than the previous courier service used thanks a million Alison i love my new works combats and will definitely order from you again
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Replies (0)gM
gloria M
1 reviews | Active since Jan 2020
18 May 2023, 18:59
PLEASE BECAREFUL WITH THIS ESTABLISHMENT.
In 2022 , we places an order with The paramedic shop .They sent us an invoice ,demanded 100% payment upfront ,we made payment .After an hour their sales consultant gets back to say to say that we paid into the wrong account and that their email had been hacked ,someone was sending invoices with a different account number to their client.Immediately, they informed me that their boss had hired a 'investigator' to investigate the matter ,the very same day . Despite constantly calling their team to find out what happened ,their sales people ,including their boss was extremely rude towards us and redirected us to the 'investigator ', they showed no remorse or interest in assisting us in finding out how their company email address got ****med ,that someone else is sending invoices with a different account number to their clients. No body was giving us feedback ,until we kept insisting . Eventually after getting a hold of the 'investigator' they hired , he ended up telling us that it would be too expensive to investigate and we should claim the money back from our bank . This business we suspect with their staff had been in on this **** .We reported it to the police ,unfortunately the police could not do much as it was an online ****. Warning to all ,becareful when ordering from this company .
Helpful (0)
|Replies (0)gM
gloria M
1 reviews | Active since Jan 2020
18 May 2023, 18:59
PLEASE BECAREFUL WITH THIS ESTABLISHMENT.
In 2022 , we places an order with The paramedic shop .They sent us an invoice ,demanded 100% payment upfront ,we made payment .After an hour their sales consultant gets back to say to say that we paid into the wrong account and that their email had been hacked ,someone was sending invoices with a different account number to their client.Immediately, they informed me that their boss had hired a 'investigator' to investigate the matter ,the very same day . Despite constantly calling their team to find out what happened ,their sales people ,including their boss was extremely rude towards us and redirected us to the 'investigator ', they showed no remorse or interest in assisting us in finding out how their company email address got ****med ,that someone else is sending invoices with a different account number to their clients. No body was giving us feedback ,until we kept insisting . Eventually after getting a hold of the 'investigator' they hired , he ended up telling us that it would be too expensive to investigate and we should claim the money back from our bank . This business we suspect with their staff had been in on this **** .We reported it to the police ,unfortunately the police could not do much as it was an online ****. Warning to all ,becareful when ordering from this company .
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Replies (0)VB
Victoria B
1 reviews | Active since Jan 2020
5 Dec 2022, 06:01
Absolutely worth it!
Iv'e been ordering stock from their online store since 2020. I have always gotten all my stock, no hassles with the delivery process. Overall a great service!
Helpful (0)
|Replies (0)VB
Victoria B
1 reviews | Active since Jan 2020
5 Dec 2022, 06:01
Absolutely worth it!
Iv'e been ordering stock from their online store since 2020. I have always gotten all my stock, no hassles with the delivery process. Overall a great service!
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Replies (0)FG
Fernando G
1 reviews | Active since Jan 2020
5 Nov 2022, 10:43
The Paramedic Shop Never Again
What a lousy service! No answer to emails and WhatsApp messages. Order short delivered and we were informed of the fact after dispatch and with no information on when short delivered items will be delivered. A total shambles!!! Then the goods were dispatched on Friday and the courier company will only deliver the following Wednesday.
Helpful (0)
|Replies (0)FG
Fernando G
1 reviews | Active since Jan 2020
5 Nov 2022, 10:43
The Paramedic Shop Never Again
What a lousy service! No answer to emails and WhatsApp messages. Order short delivered and we were informed of the fact after dispatch and with no information on when short delivered items will be delivered. A total shambles!!! Then the goods were dispatched on Friday and the courier company will only deliver the following Wednesday.
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Replies (0)MC
Matthew C
1 reviews | Active since Jan 2020
6 Jul 2022, 10:57
Good customer service
I just want to say thanks a million to Alison Dyer, Alison always goes the extra mile and keeping me updated on my order thanks Alison for the quick delivery of my order I'll definitely recommend your service
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Matthew C
1 reviews | Active since Jan 2020
6 Jul 2022, 10:57
Good customer service
I just want to say thanks a million to Alison Dyer, Alison always goes the extra mile and keeping me updated on my order thanks Alison for the quick delivery of my order I'll definitely recommend your service
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Replies (0)LM
Lindie M
1 reviews | Active since Jan 2020
14 May 2022, 03:29
Would have been 5 stars
Excellent online experience, no problem contacting them. Products is good quality. Delivery was fast. Only one complaint, did not receive my Invoice with my package and there is no option to download it on their web page, mailed them with no response, called them and asked for it well I'm still waiting.
Helpful (0)
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Lindie M
1 reviews | Active since Jan 2020
14 May 2022, 03:29
Would have been 5 stars
Excellent online experience, no problem contacting them. Products is good quality. Delivery was fast. Only one complaint, did not receive my Invoice with my package and there is no option to download it on their web page, mailed them with no response, called them and asked for it well I'm still waiting.
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Replies (0)