TP
The Parks
Unclaimed Business
TP
The Parks
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Keshia C
1 reviews | Active since Jan 2020
4 May 2024, 16:20
Pathetic
Never in my life have I ever experienced such shocking service at an establishment!!! 7 adults, 2 kids at 2pm when the establishment is dying down. Out of the 7 of the adults 5 order pizzas and 2 order sandwiches. When food arrives, one pizza comes out, 10 minutes later the two sandwiches come out with two more pizzas. The other 2 pizzas are no where to be seen. 15 minutes after that we are told the other 2 pizzas will be out soon as they are in the oven. I then approach the manager to complain as we have still not received our pizzas and I was told that things like this happen and there is nothing she can do about it. Fumming I go back to the table to found out the waiter forgot to put the 2 pizzas that where missing in for order at the kitchen. By this time everyone else had finished eating. Finally after 25 minutes 1 pizza comes out and when I asked where is the 2nd one that didn't come out with the rest of the food was, I was told they only put 1 in for order and not 2!! I then demanded to see the manager again and alas she does not come to the table until 15 minites later with the last pizza arriving, explaining to us that the pizzas were not put in for order and therefore nothing could be done until she knew the order was in. Later on when one of the adults at the table went inside to use the facilities, she over heard the manager talking to one of her male waiters about how pathetic our table was and that she cannot handle customer's like us. I guess that's what happens when you have children running your establishment instead of trained staff. I will never step foot into The parks ever again, and I will tell everyone I know about how disgusting and unprofessional the service is. I do understand mistakes happen but how you handle it is a whole different ball game, and that manager has no idea how to treat patrons, nor handle situations that are the establishments to blame. Absolutely shocking!!!
Helpful (0)
|Replies (0)KC
Keshia C
1 reviews | Active since Jan 2020
4 May 2024, 16:20
Pathetic
Never in my life have I ever experienced such shocking service at an establishment!!! 7 adults, 2 kids at 2pm when the establishment is dying down. Out of the 7 of the adults 5 order pizzas and 2 order sandwiches. When food arrives, one pizza comes out, 10 minutes later the two sandwiches come out with two more pizzas. The other 2 pizzas are no where to be seen. 15 minutes after that we are told the other 2 pizzas will be out soon as they are in the oven. I then approach the manager to complain as we have still not received our pizzas and I was told that things like this happen and there is nothing she can do about it. Fumming I go back to the table to found out the waiter forgot to put the 2 pizzas that where missing in for order at the kitchen. By this time everyone else had finished eating. Finally after 25 minutes 1 pizza comes out and when I asked where is the 2nd one that didn't come out with the rest of the food was, I was told they only put 1 in for order and not 2!! I then demanded to see the manager again and alas she does not come to the table until 15 minites later with the last pizza arriving, explaining to us that the pizzas were not put in for order and therefore nothing could be done until she knew the order was in. Later on when one of the adults at the table went inside to use the facilities, she over heard the manager talking to one of her male waiters about how pathetic our table was and that she cannot handle customer's like us. I guess that's what happens when you have children running your establishment instead of trained staff. I will never step foot into The parks ever again, and I will tell everyone I know about how disgusting and unprofessional the service is. I do understand mistakes happen but how you handle it is a whole different ball game, and that manager has no idea how to treat patrons, nor handle situations that are the establishments to blame. Absolutely shocking!!!
0
Replies (0)HK
Henderik K
1 reviews | Active since Jan 2020
14 Feb 2022, 07:00
Complaint
Second time going to this place and getting burnt pizza, can management not check the quality before serving customers? Also arrogant!
Helpful (0)
|Replies (0)HK
Henderik K
1 reviews | Active since Jan 2020
14 Feb 2022, 07:00
Complaint
Second time going to this place and getting burnt pizza, can management not check the quality before serving customers? Also arrogant!
0
Replies (0)