TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
https://www.theperfecttouch.co.za/ is a farce! I ordered and received two items from them (pants) one was too big and both were such terrible quality they made my skin itch and were unwearable! I had a second bigger order I am waiting for as well. I contacted them to arrange to return the two items. Instead she got nasty with me, saying we don't cover 'buyers remorse' - how on earth is to big and unwearable anything to do with me? She says I must pay for the return, then when I commented on her Instagram account she blocked me and kept deleting comments. She also messaged saying she is cancelling my other order! Wasting hours it took me to pick out the items. DO NOT USE THIS SERVICE IT IS A SCAM!
1 reviews | Active since Jan 2020
https://www.theperfecttouch.co.za/ is a farce! I ordered and received two items from them (pants) one was too big and both were such terrible quality they made my skin itch and were unwearable! I had a second bigger order I am waiting for as well. I contacted them to arrange to return the two items. Instead she got nasty with me, saying we don't cover 'buyers remorse' - how on earth is to big and unwearable anything to do with me? She says I must pay for the return, then when I commented on her Instagram account she blocked me and kept deleting comments. She also messaged saying she is cancelling my other order! Wasting hours it took me to pick out the items. DO NOT USE THIS SERVICE IT IS A SCAM!