Beware The Pink Hair Bag are scammers

I ordered their black Friday wig special and made immediate payment and send the lady my Pop .after 3 days I send her a message asking for my tracking number but the lady said she would get back to me and never responded on the day.the next day on the 22 November I called her and she said her phone was broken but I would be getting my order by 13:00 if not she would drop it off at my place..later on I called her informing her that I still hadn't received anything and she said she would bring it but due to the fact that I had to travel I asked her if I could collect the wig at their salon on a Monday or Tuesday and she agreed and I said I would send her a message informing her on when I would go to the salon.Moday afternoon I informed her that i would pick up the hair on Tuesday morning but when i got there and called she said they had sold the wig to someone else..I send her message since then asking if I when I would receive my order and she agreed that she i would receive my wig on Friday and Friday came and went and still I didn't receive anything.. on 30 November I asked for a refund and she agreed and asked me to send my backing details and she would send it immediately but still nothing..today in the morning the 2 December I sent a message asking for my refund and she said the money would reflect in 2 or 3 hours and when I inquired she just read my messages and never bothered responding..this Pink hair bag are scammers just out to defraud people of the hard earned money..