1 reviews | Active since Member
I booked an appointment to have some tear trough eye filler. I was charged R3200. from the minute I walked out of the procedure, I could see it was not right and let her and them know that I was concerned about the result as my left eye formed a huge pouch under it that was absolutely 100% worse than ever before when I had a hollow. It looked swollen for a month and she kept telling me to wait. The doctor was unapologetic but eventually after some effort from me offered to see me to diffuse the filler. I went back subsequently a further 3 times to have the enzyme to dissolve the unsightly pouch. It never went away. I had to visit another doctor, who is a specialist in fliers to add more filler to even out the pouch which now looks better but is not gone entirely. In fact both my eyes look much worse than before "DR" Summerscales performed her procedure on me. I asked her for my money back as I did NOT RECEIVE THE SERVICE I PAID FOR AND WAS NOT OFFERED A REFUND AND IN FACT HAD TO PAY ANOTHER DOCTOR WHO AGREED THAT MY EYE WAS A TOTAL MESS TO FIX HER BOTCHED JOB FOR A FURTHER R4600. She refused to refund me , she never apologised and told me I signed a waiver that explained that having aesthetics is a risk... so this let's her off the hook for her ********* PRACTICE AND INCOMPETENCE? She simply has no idea what she is doing and her to continue to treat her patience with such disrespect and lack of accountability in their treatment is unacceptable. As a dentist who practices aesthetics , she is obviously in it for the greed and the money and not for any other purpose as she takes no pride in her work and treats her patients with disdain. I want a refund for services not RENDERED. AND A APOLOGY FOR LACK OF ETHICAL TREATMENT.
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