The Slide is a very poor buy

New to Shipping to South Africa please be aware before you buy

The Slide is a very poor buy, not worth the money, it a cheap put together, my unit broke within the first day, I asked for a refund and they said no, it's my fault it broke, I must send it back on my own costs and they will fix it for free!

so much for 14 days free return!

the one slide does not work, Support had a 1-hour call with me and they could not get it to work, the one side bracket broke, within a day, apparently, i was forceful, if you look at the build when you pull out the slides the 2 brackets take all the strain, when you pull it out or push in, nothing else supports these brackets, they sent me new brackets, but this was not an easy fix as something inside the slide allows it not to come out with ease, and with one bracket broken you are putting alot of strain on the other bracket, after opening the Slides middle part, there were pieces of melted plastic on the track the slide slides on, that caused the slide not to slide open easily and this seems to have caused the bracket to brake in the first place, as it got stuck with this plastic pieces, the plastic comes from poor manufacturing, not sure what they where doing but looks like trying to smooth out something, while Slides middle part was open I did a further investigation on why the other slide was not working and its cable that goes from the slide to the board that powers it (not the USB-C cable, the cable inside the unit. seems to have been pinched by the Slide cover itself, 3 black wires are broken and this is why its not working...

with no colors on these 3 wires they all are black, i will not be risking in putting them together as i am unsure which goes where, as they all the same color...

i asked where i can buy a cable like this as clearly these people will not refund, after 2 weeks they still have not bothered in giving me a proper answer