Pathetic Service From Racers Edge Umgeni Road

Bought 16 Inch Rims from Racers Edge In Umgeni Road on the 03 July 2025...I paid R8500 for the Mag Rims... After a month I noticed the plastic studs came out on two of the mag Rims...I went into the store personally to show them what was happening...They directed me to an Indian female who was arrogant and told me that there is nothing she can do as that is an accessory on the mag rim....I was upset and told her that I won't accept this...She then called one of her staff and asked them to take pics of my mags which he did.... The arrogant lady then promised to order accessories for all 4 mag Rims but to date nothing....I have their wattsapp messages printed as proof....This is pathetic Service....This shows me that they are so good to a customer when taking your money and when you complain they don't give a damn.... The lady who I assume is the owner is rude and don't care about her customers.... My family and friends will not support this business ever again...Thank you