False advertising

Was at the hotel for 3days last week. The place is dirty lifts are smelling. Room on the 11th floor had rusted ceiling and the aircorn wasnt working. Empty tissue box in the bathroom. Booked lrg double bed for 2.. we were given 2single beds. 1glass. We paid in full. The only appology we received was from a house keeper.also told her i will write a review. THE REEF HOTEL IS DECEIVING PEOPLE BY FALSE ADVERTI*****T.