I would never book at the royal hotel Durban

The hotel is dirty, the bad smell from the carpet in the hall way. The bad smell from the public toilet near the reception 😢. We booked at the hotel from 27 December 2024 for seven days. On our arrival I was disappointed and asked if I cancel would I be refunded well the answer was no they could only give me a voucher to use it back at the hotel whenever am ready. Haibo how would I go back to something I don't like. 😕 The 1st night we slept but the next morning the toilet was leaking and smelling bad I reported but nothing was done. Linen had stains though washed..... I noticed a date on the linen 2017.....seriously you run a hotel and let people sleep with linen that old and yet we are paying a lot of money for that kind of a hotel...... Our 1st morning we went for breakfast yooooo guys the sausages are terrible and the breakfast is the same everyday, the boiled eggs with tomato gravy terrible too, the juice was a diluted cranberry, diluted apple juice and the orange juice too.