Misleading Photos and No Returns — Very Disappointing

I would strongly caution against purchasing from The Skullery SA, the linen clothing brand, to avoid disappointment. As per the fine print on the website - "Unfortunately, we do not accept returns or exchanges on sale items". The strange part is that every clothing item on their site is marked as “on sale”, effectively meaning they offer no returns at all.

The pants I received are ill fitting and looks nothing like the item advertised. After some digging, I realised why: the photos on their site are actually taken from another retailer’s website (link below). This is misleading, *********, and deeply disappointing. https://alwaysdwell.com/products/strappy-trousersf425437d-b39a-4794-8e36-b6d21bbb713c

I love supporting Local, but it is brands like The Skullery that gives our local clothing industry as bad reputation. Ill fitting, over priced garments. The pants does not even have a label in it.

They responded very quickly to my first email when I asked how to tie the straps, even requesting a Google review and offering a R250 voucher in return. But once I said I wanted to return the pants, they stopped replying. I have sent three emails since and received no response. There is something very wrong with the pattern. The Convertible wrap pant to jumpsuit does not convert into a jumpsuit properly. The ties are too thick and creates a fat bulge on the back. The photos on the website shows a smooth back. The rise on the pant is also way to long. It is just very unflattering.

Super disappointed.